Questions & Answers

Guests use their smartphones for songs ordering. They need to go to Google Play or App Store and download the Gusli app. Then they run the app, choose your public place on the map, and connect to it. They choose a song they want to listen to and process the order. The background music goes into the guest's check, and as soon as the song is played, the background music returns. Everything is automated.

Yes, it is. To do this, you need to go to the “My Institution” section in your account and enter the “Advertising Settings” section.

The increase of the order cost for the guest is possible. To do this, you need to contact our specialist by calling the hotline.

If necessary, you can edit all the necessary data in your personal account.

It is necessary to register a separate personal account for every institution.

To connect to our service, you need a Windows computer or an Android tablet, as well as the Internet connection.

We do have a contract with WIPO and RAS for the right of broadcasting, however, you too have to sign a contract with them for bringing to the general information. We use only popular music, which is subject to copyright, and we're presenting our service as the Internet-radio.

You can set up background music in your personal account in the “My Music” section. There you can see the list of all background modes that are available in the service. There are three icons against every background regime (morning, day and evening) by means of which you choose, during what time of day one or another playlist is played. It will appear in the selected backgrounds table automatically.

To make the music ordered by the guest correspond to your public place format, you can block genres that doesn't suit it in the “Music Filter” section in your personal account. Thanks to this feature the guests won't be able to order a song that doesn't suit the policy of your institution.

You can send a link to your playlist via email, and we'll add it in the form of a private playlist, that only you can see and use, and at the same time you can use it with other playlists from the service.

Our service is absolutely free. We are working on mutually beneficial cooperation basis, i.e. we provide you with high-quality background music for your public place and a tool to increase the loyalty of guests, and from your side it is the advertising of our service in your institution, in the form of table tents, stickers, etc. This is necessary so that guests know that they can order music using the GUSLI mobile app in your public place.